Privacy Policy
Last Updated: May 29, 2026
Mantler, Bowman & Associates Inc. ("MBAA", "we", "our", or "us") is committed to protecting the privacy of our tenants, rental applicants, property owners, clients, website visitors, and other individuals whose personal information we collect.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information obtained through our website, rental applications, leasing activities, property management services, communications, and other interactions with us.
By using our website or providing personal information to us, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
Information We Collect
Depending on your relationship with us, we may collect personal information including:
• Name
• Email address
• Telephone number
• Mailing address
• Rental history
• Employment and income information
• References
• Property preferences and housing requirements
• Communications and correspondence with us
• Information submitted through rental applications
• Website usage information
• IP address, browser type, device information, and related technical information
How We Use Personal Information
We may collect, use, and disclose personal information for the following purposes:
• Responding to inquiries
• Processing rental applications
• Verifying applicant information
• Scheduling property viewings
• Managing tenancy relationships
• Providing property management services
• Communicating with tenants, applicants, owners, and prospective residents
• Sending rental availability updates and leasing opportunities
• Improving our website and services
• Complying with legal and regulatory obligations
• Protecting our legal rights and interests
Marketing Communications
Where permitted by law or where consent has been obtained, we may send communications by email, telephone, or text message regarding:
• Available rental properties
• Open houses and viewing opportunities
• Application status updates
• Leasing opportunities
• Property-related information
• Promotional offers and marketing materials
You may withdraw your consent to receive marketing communications at any time by using the unsubscribe mechanism provided, replying STOP to SMS messages, or contacting us directly.
Withdrawal of marketing consent does not affect our ability to send communications required for tenancy administration, application processing, or legal compliance.
SMS Communications Privacy
Where you consent to receive SMS communications from Mantler, Bowman & Associates Inc., we may collect and maintain your mobile telephone number and records relating to your SMS communication preferences.
Mobile Information and Consent
Mobile phone numbers and SMS opt-in consent information will not be shared with third parties or affiliates for their marketing or promotional purposes.
Limited Use of Information
Any sharing of mobile information is limited to service providers and business partners acting on our behalf and only as necessary to operate, deliver, support, secure, or improve our SMS communications program and related business operations.
No Sale of SMS Data
We do not sell, rent, trade, or otherwise disclose consumer SMS registration data, mobile phone numbers, or SMS consent records to third parties for marketing purposes.
Safeguards
We maintain reasonable administrative, technical, and physical safeguards designed to protect consumer SMS registration data against unauthorized access, use, alteration, or disclosure.
Opting Out
You may withdraw your consent to receive SMS communications at any time by replying STOP to any text message received from us.
Contact Us
If you have questions regarding our SMS communications program or the privacy of your personal information, please contact us using the contact information provided in this Privacy Policy.
Website Analytics and Log Data
Like many website operators, we automatically collect certain information when you visit our website.
This information may include:
• Internet Protocol (IP) address
• Browser type and version
• Device information
• Pages visited
• Date and time of visit
• Time spent on pages
• Referring websites
• Other website usage statistics
We may use analytics services, including Google Analytics and similar technologies, to better understand website usage and improve our services.
Cookies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and support website functionality.
You may configure your browser to reject cookies or notify you when cookies are being used. Certain features of the website may not function properly if cookies are disabled.
Disclosure of Information
We may disclose personal information:
• To affiliated companies
• To property owners for whom we provide management services
• To service providers, consultants, and professional advisors
• To software and technology providers supporting our operations
• In connection with a merger, acquisition, financing, restructuring, or sale of assets
• When required by law, court order, or governmental authority
• To protect our rights, property, safety, or legal interests
Service providers receiving personal information on our behalf are expected to maintain reasonable safeguards and use the information only for authorized purposes.
Information Storage and Security
We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially reasonable measures to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Retention of Information
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory requirements, resolve disputes, enforce agreements, and maintain business records.
When personal information is no longer required, it will be securely deleted, destroyed, or anonymized where appropriate.
Access and Correction Requests
Individuals may request access to personal information we hold about them or request corrections to inaccurate information, subject to applicable legal limitations.
Requests may be submitted using the contact information below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. Users should review the privacy policies of those websites separately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will become effective when posted on this website.
Your continued use of our website or services following the posting of changes constitutes acceptance of the revised Privacy Policy.
Contact Information
Questions regarding this Privacy Policy or requests relating to personal information may be directed to:
Mantler, Bowman & Associates Inc.
Email: [email protected]